Beschreibung Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques (English Edition). Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it.Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called "self-healing" flow—in which employees are capable of identifying and fixing problems with the flow without requiring management intervention.Explaining how to achieve Operational Excellence and self-healing flow with the nine guidelines, the book also introduces new concepts such as part-time continuous flow processing cells, workflow cycles, takt capability, integration events, pitch in the office, and ways to tell whether your office is on time.With this book, you will be able to take the knowledge provided and immediately apply it by following the step-by-step checklists included at the end of each chapter. In addition to the lists of action items for implementing each guideline, the book includes "acid tests" you can use to determine if you have implemented each guideline correctly.When finished, you will have designed an end-to-end flow for the services in your office as well as visual systems to help employees distinguish normal flow from abnormal flow so they can fix flow problems on their own, before they negatively impact your customers.
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Operational Excellence in Your Office: A Guide to ~ Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques / Duggan, Kevin J., Healey, Tim / ISBN: 9781498714082 / Kostenloser Versand fĂŒr alle BĂŒcher mit Versand und Verkauf duch .
Operational Excellence in Your Office : a Guide to ~ Operational Excellence in Your Office : A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques. Milton : Productivity Press, ©2016: Material Type: Document, Internet resource: Document Type: Internet Resource, Computer File: All Authors / Contributors: Kevin J Duggan; Tim Healey
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: Operational Excellence in Your Office: A Guide ~ "Operational Excellence in Your Office is a very practical guide for transforming office value streams to create flow and provide value stream resources with the visual controls necessary to quickly assess the health of value flow and immediately correct any anomalies. Utilizing the nine guidelines effectively will provide the structure for improving office value streams and processes .
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Value Stream Mapping.ppt - University of Washington ~ "ITEMS" flow through a value stream â In manufacturing, materials are the items â In design & development, designs are the items â In service, external customer needs are the items What Flows? 10 â In admin., internal customer needs are the items Analysis begins with part of a total value stream, That part of the value stream has customers too. Value Stream Mapping Process Symbols .
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