Beschreibung The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists. In today’s competitive business climate, you can’t just satisfy your customers. You have to be better than that, giving them experiences that they won’t forget. Author Shep Hyken has spent thirty years studying great companies and the evangelists they create. In The Cult of the Customer, Hyken shows how to design a strategy that leads both customers and employees through five distinct cultural phases – from "uncertainty" to "amazement." By presenting dozens of case studies that show how great companies made this journey, Hyken identifies the critical internal and external changes that allowed them to build a Cult of the Customer – and shows how you can do it too. Hyken’s message is both powerful and timely: the happier your customers and employees are, the more successful your company will be. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists.
The Cult of the Customer: Create an Amazing Customer ~ The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists / Hyken, Shep / ISBN: 9780470404829 / Kostenloser Versand fĂŒr alle BĂŒcher mit Versand und Verkauf duch .
The Cult of the Customer: Create an Amazing Customer ~ The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists [Hyken, Shep] on . *FREE* shipping on qualifying offers. The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists
The Cult of the Customer (eBook, PDF) von Shep Hyken ~ The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists. Shep Hyken is a speaker and author who helps companies build loyal relationships with customers and employees. He is the author of Moments of Magic and The Loyal Customer, as well as the creator of The Customer Focus program, which helps clients develop a .
The Cult of the Customer: Create an Amazing Customer ~ Pam Ayala added The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists, por Shep Hyken to Livros Internacionais Board Universo do CX e CS (um projeto IndeCX)
The Cult of the Customer: Create an Amazing Customer ~ The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists. Digital. details . (see also: eBook (Kindle) · Audible Audiobook) details . (see also: eBook (Kindle) · Audible Audiobook) details . (see also: Kindle Ausgabe · Audible Hörbuch) ISBN: 978-0-470-46381-9. ISBN-10: 0-470-46381-3. See also (possibly by other authors): 2018 .
: The Cult of the Customer: Create an Amazing ~ The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists - Kindle edition by Hyken, Shep. Download it once and read it on your Kindle device, PC, phones or tablets. Use features like bookmarks, note taking and highlighting while reading The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers .
: The Cult of the Customer: Create an Amazing ~ The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists Author There are a lot of different books out there that tell you how to keep a customer coming back time and time again. However, there are not too many out there that go into great depth as Shep Hyken does in his book, The .
The Cult of the Customer: Create an Amazing Customer ~ In The Cult of the Customer, Hyken shows how to design a strategy that leads both customers and employees thro You have to be better than that, giving them experiences that they wonât forget. Author Shep Hyken has spent twenty-five years studying great companies and the evangelists they create.
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The Convenience Revolution: How to Deliver a Customer ~ 5.0 out of 5 stars Fantastisches Buch und sehr zu empfehlen . The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists Shep Hyken. 5.0 out of 5 stars 28. Paperback. $19.95. Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet Shep Hyken. 4.4 out of 5 stars 49. Hardcover. $18.26 .
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