Beschreibung CMMI for Services: Guidelines for Superior Service (The SEI Series in Software Engineering). CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction. A member of the newest CMMI model, CMMI-SVC Version 1.3, reflects changes to the model made for all constellations, including clarifications of high-maturity practices, alignment of the sixteen core process areas, and improvements in the SCAMPI appraisal method.   The indispensable CMMI® for Services, Second Edition, is both an introduction to the CMMI-SVC model and an authoritative reference for it. The contents include the complete model itself, formatted for quick reference. In addition, the book&;s authors have refined the model&;s introductory chapters; provided marginal notes to clarify the nature of particular process areas and to show why their practices are valuable; and inserted longer sidebars to explain important concepts. Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers.   The book is divided into three parts.   Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust information about service concepts, including a discussion of lifecycles in service environments; outline how to start using CMMI-SVC; explore how to achieve process improvements that last; and offer insights into the relationships among process areas.   Part Two describes generic goals and practices, and then details the complete set of twenty-four CMMI-SVC process areas, including specific goals, specific practices, and examples. The process areas are organized alphabetically by acronym and are tabbed for easy reference.   Part Three contains several useful resources, including CMMI-SVC-related references, acronym definitions, a glossary of terms, and an index.   Whether you are new to CMMI models or are already familiar with one or more of them, this book is an essential resource for service providers interested in learning about or implementing process improvement.
CMMI for Services, Version 1.3 - SEI Digital Library ~ CMMI ® (Capability Maturity Model ® Integration) models are collections of best practices that help organizations to improve their processes. These models are developed by product teams with members from industry, government, and the Carnegie Mellon ® Software Engineering Institute (SEI). This model, called CMMI for Services (CMMI-SVC), provides a comprehensive integrated set of guidelines .
SEI Series in Software Engineering Ser.: CMMI for Services ~ Find many great new & used options and get the best deals for SEI Series in Software Engineering Ser.: CMMI for Services : Guidelines for Superior Service by Brandon L. Buteau, Eileen C. Forrester and Sandy Shrum (2009, Hardcover) at the best online prices at eBay! Free shipping for many products!
CMMI for Services: Guidelines for Superior Service (SEI ~ CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs .
SEI Series in Software Engineering Ser.: CMMI for Services ~ Find many great new & used options and get the best deals for SEI Series in Software Engineering Ser.: CMMI for Services : Guidelines for Superior Service by Brandon L. Buteau, Eileen C. Forrester and Sandy Shrum (2011, Hardcover) at the best online prices at eBay! Free shipping for many products!
CMMI for Development: Guidelines for Process Integration ~ Besides this book, she has coauthored two other CMMI books: CMMI®-ACQ: Guidelines for Improving the Acquisition of Products and Services (Addison-Wesley, 2009) and CMM® for Services: Guidelines for Superior Service, Second Edition (Addison-Wesley, 2007). She has been with the SEI since 1995 and has been a member of the CMMI Development Team since the CMMI project s inception in 1998. Her .
Capability Maturity Model Integration (CMMI) Overview ~ SM CMM Integration, IDEAL, SCAMPI, and SEI are service marks of Carnegie Mellon University. ® Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and
CMMI for Development, Version 1.3 - SEI Digital Library ~ CMMI ® (Capability Maturity Model ® Integration) models are collections of best practices that help organizations to improve their processes. These models are developed by product teams with members from industry, government, and the Carnegie Mellon ® Software Engineering Institute (SEI). This model, called CMMI for Development (CMMI-DEV), provides a comprehensive integrated set of .
CMMI for Development: Guidelines for Process Integration ~ Besides this book, she has coauthored two other CMMI books: CMMI®-ACQ: Guidelines for Improving the Acquisition of Products and Services (Addison-Wesley, 2009) and CMM® for Services: Guidelines for Superior Service, Second Edition (Addison-Wesley, 2007). She has been with the SEI since 1995 and has been a member of the CMMI Development Team since the CMMI project’s inception in 1998. Her .
CMMI Institute - CMMI Services ~ CMMI Services is an integrated set of best practices that improves an organization's capability to efficiently and effectively deliver quality service offerings that meet market and customer needs. Key Benefits: Gain Customer Loyalty — exceed customer expectations and experience, strengthen weak customer touch points. Develop Resiliency — reduce the impact of service disruptions with a .
Capability Maturity Model Integration – Wikipedia ~ Das "CMMI for Services" (CMMI-SVC) unterstützt die Verbesserung von Organisationen, die Dienstleistungen erbringen. Geschichtliche Entwicklung. 1979 veröffentlichte Philip B. Crosby das Quality Management Maturity Grid, welches als Vorläufermodell des CMMI gilt. 1986 begann auf Initiative des US-Verteidigungsministeriums das Software Engineering Institute (SEI) an der Carnegie Mellon .
Software and Tools / Software Engineering Institute ~ Software and Tools. Access and download the software, tools, and methods that the SEI creates, tests, refines, and disseminates. Organizations and individuals worldwide use these technologies and management techniques to improve the results of software projects, the quality and behavior of software systems, and the security and survivability of networked systems.
CMMI Institute - CMMI V2.0 ~ CMMI has taken our service delivery to the next level. It has helped build internal strength, synergizes our efforts better, and brought us to a level of zero defects. Mike Doobay, Global Leader for Minacs Marketing Solutions and Minacs IT Services. How it can help. The Services view provides guidance for improving organization’s capability to efficiently and effectively deliver quality .
CMMI certifications: A complete guide / CIO ~ CMMI certifications: A complete guide The CMMI institute offers certifications for individuals, appraisers and instructors, but you’ll have to start at the associate level and work your way up.
Software Engineering Institute - Wikipedia ~ SEI work in engineering practices increases the ability of software engineers to analyze, predict, and control selected functional and non-functional properties of software systems. Key SEI tools and methods include the SEI Architecture Tradeoff Analysis Method (ATAM) method, the SEI Framework for Software Product Line Practice, and the SEI Service Migration and Reuse Technique (SMART).
Understand the CMMI process template artifacts - Azure ~ Engineering: Addresses the value-added activities for discovering the information that is required to design and build software products. Using the CMMI template and guidance can help you achieve the aims of CMMI if you use it as part of a process improvement program. You should adapt this guidance to your own situation, which will depend on .
Technical Papers / Software Engineering Institute ~ Guide to Software Architecture Tools . In 2012, Software Engineering Institute (SEI) researchers began investigating vulnerabilities reported to the SEI's CERT Division. A research project was launched to investigate design-related vulnerabilities and quantify their effects. Download. ALTernatives to Signatures (ALTS) April 2014 White Paper George Jones John Stogoski. This paper presents the .
Capability Maturity Model – Wikipedia ~ Geschichtliche Entwicklung. 1986 begann auf Initiative des US-Verteidigungsministeriums (Department of Defense, DoD) das Software Engineering Institute (SEI) an der Carnegie Mellon University/Pittsburgh, welches dem US-Verteidigungsministerium untersteht, mit der Entwicklung eines Systems zur Bewertung der Reife von Softwareprozessen.; 1991 wurde das Modell als Capability Maturity Model 1.0 .
Process area (CMMI) - Wikipedia ~ The Capability Maturity Model Integration (CMMI) defines a Process Area as, "A cluster of related practices in an area that, when implemented collectively, satisfies a set of goals considered important for making improvement in that area." Both CMMI for Development v1.3 and CMMI for Acquisition v1.3 identify 22 process areas, whereas CMMI for Services v1.3 identifies 24 process areas.
CMMI – Wikipédia, a enciclopédia livre ~ CMMI for Services (CMMI-SVC), . o DOD constituiu junto a Carnegie-Mellon University o SEI (Software Engineering Institute), o qual além de ser responsável pela evolução da famÃlia CMM, realiza diversas outras pesquisas em engenharia de software. A partir de 1991, foram desenvolvidos CMMs® para várias disciplinas (Engenharia de Sistemas, Engenharia de Software, Aquisição de Software .
Stages - Process Management Software / Method Park ~ Webinar Series on Product Development Processes (PDP) The development of new products is becoming increasingly complex, and innovative organizations have already transformed their processes with a model-based approach. Learn in this webinar series how to implement a model-based process landscape and achieve significant improvements. Learn more
CMMI-DEV v1.3 Reference Model in ArchiMate / SpringerLink ~ CMMI Product team: CMMI for Development (CMMI-DEV). Version 1.3. Technical Report, CMU/SEI-2010-TR-033, Software Engineering Institute (2010) Google Scholar