Beschreibung ITIL Service Design - German Translation: Office of Government Commerce. ITIL Service Design - German Translation: Office of Government Commerce
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ITIL Service Operation 2011 Best Management Practice ~ ITIL Service Operation 2011 Best Management Practice: : Stationery Office (Great Britain): Fremdsprachige Bücher
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ITIL Service Transition / IT Process Wiki ~ ITIL 4 Service Transition. The Service Transition processes described here follow the specifications of ITIL V3, where Service Transition is the third stage in the Service Lifecycle.. ITIL V4 has moved from the Service Lifecycle concept to a more holistic approach that includes key concepts, the Four Dimensions Model and the Service Value System (SVS).
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